A three-ring circus might have better luck directing the attention of its audience to the appropriate act than IBM will have getting i5 customers to choose the Web tool that's right for their applications, vendors say. With all the options it has thrown out or talked about, including WebSphere, CGIDEV2, WebFacing, and HATS, IBM has achieved nothing more than confusion in the marketplace, says Eric Figura, director of sales and marketing for BCD. The company's WebSmart product ...

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